Create an Account and Save Your Login Details
Use the “Start Free” button on this page to open the VPNHigh user dashboard’s account creation page. Accounts use a username and password; no email address is required. Enter a username as prompted, set a password you don’t use on other websites, confirm it, and create your account. Keep the username’s spelling exact and consider saving it in a trusted password manager so you don’t mistake your display name for your login.
Once your account is created, open the dashboard and make sure you can see your account overview. If you’re still on the sign-in page, use the username and password you just saved to sign in. Don’t create another account. Manage future orders, active subscriptions, and support tickets under this same account. After payment, switching to a browser session signed in to a different account can make it seem like your subscription hasn’t been activated.
At this stage, you should be able to sign in and open your account overview. You don’t need to enter any addresses in your system’s network settings yet. Your login details are for managing the service; the subscription link is for loading configuration into a client. Choose a plan in the dashboard first, then set up your client to make each step easier to verify.
If you already have an account, go straight to the sign-in page. If you can’t sign in, check your keyboard input, capitalization, and the account details saved in your password manager. For more help, see the account troubleshooting guide in the Help Center.
Choose a Plan and Review Your Order
After signing in, open the plans section in the dashboard and choose between a monthly plan and a data package. Monthly plans are suited to regular use: ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data resets monthly on the activation date. Data packages suit occasional use: ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. They last until used and never expire. Monthly data reset rules don’t apply to data packages.
Choose a plan based on how you use the service: everyday browsing and text tools, frequent downloads, and video streaming all use different amounts of data. Unlimited simultaneous devices doesn’t mean your plan has unlimited data. Pick the tier that fits your actual usage. If you upgrade a monthly plan mid-cycle, the price difference is converted into remaining days; check the dashboard’s checkout page for the exact amount.
On the order page, check the plan name, amount, and billing terms, then choose Alipay, WeChat Pay, or USDT as prompted. After paying, return to the dashboard and check your order and subscription status. A redirect from the payment page doesn’t confirm your status in the dashboard. If the external payment is complete but your order hasn’t updated yet, check the original order again rather than paying repeatedly.
You’re done when the dashboard shows an active subscription and its data allowance. VPNHigh offers a 60-day money-back guarantee; see the refund policy for details. If your order status doesn’t match, keep a record of the order and explain the issue in a dashboard support ticket. Don’t share payment credentials or account details publicly.
Get Your Subscription from the Account Overview
Once your subscription is active, return to the user dashboard’s account overview and find the subscription controls. The subscription link lets a client load server configuration; it isn’t a website login URL or an installer link. If the dashboard offers a quick-import option for your client, follow the prompts to open it. Otherwise, copy the subscription link and paste it into the client.
There’s no need to send the link through a chat app. Switch directly to the client on the same device and paste it into the subscription or configuration settings. When setting up another device, sign in to the dashboard on that device and get the link there to reduce the chance of another app saving it. Your subscription link may contain information associated with your account, so keep it as private as your login details. Hide the full URL in screenshots when asking for help.
If the client says the URL is invalid, copy it again from the dashboard and check for extra spaces, line breaks, or explanatory text. Some clients have separate fields for subscription links and local configuration files; pasting the link into the wrong field will fail. Try an option such as “Import from link” instead of editing the URL. Don’t use someone else’s link found through a search.
At this point, you should have a subscription link from your account or have opened the appropriate client through the dashboard. If the server list isn’t visible yet, that doesn’t necessarily mean something is wrong; you may need to save the configuration and refresh it in the next step. Learn more about the difference between subscriptions and servers in our service selection guide. For now, continue with the import steps.
Import the Subscription on Your Platform
Sign in to the dashboard, open the client downloads section, and choose the VPNHigh client for your device’s operating system. Clients are available from the dashboard for Windows, macOS, Android, and Linux. Availability and access for iOS are shown according to the dashboard’s current rules. Don’t download installers from unverified sources or paste your subscription link into a download address bar. Installing a client and activating a subscription are separate steps; after installation, you still need to import an active configuration.
Windows: Find the Subscription or Configuration Settings
On Windows, install and open the desktop network client provided in the dashboard. Find the “Subscription” or “Configuration” section in the sidebar or settings, then choose Add Subscription or Import from Link. Paste the address, give the configuration a name you’ll recognize, and save it. The name is for your own reference and won’t change your plan or server.
After saving, refresh the configuration and wait for the server list to appear, then set this configuration as active. If the dashboard offers quick import, make sure the app that opens is the client you installed. After importing, check that the configuration is selected. Seeing it in the list only confirms that the client loaded it; it doesn’t mean your internet traffic is being handled by the client yet.
macOS: Find the Configuration Settings
On macOS, use the desktop client provided in the dashboard. Open its configuration management page or the settings from the menu bar icon, then find the subscription option and choose to add a configuration by URL. Paste the address, save, refresh, and confirm that server names appear. Then select this configuration. Depending on the version, the same feature may be called “Remote Configuration”; it loads configuration from a link.
The first time you enable a connection, macOS may ask you to confirm network permissions. Check that the request comes from the client you just installed, then follow its instructions. If the app reports that it needs permission, don’t make changes in several system settings pages at once; return to the client’s instructions and continue there. Keeping the client open and enabling the connection are separate steps, so check both.
Android: Find the Add Subscription Option
On Android, sign in to the dashboard to get the appropriate client, then install and open it. Look for an option to import from a link in the configuration, subscription, or add menu. Paste the subscription, save it, refresh the list, and select the configuration you just imported. If your browser opens the app, review the import confirmation before accepting so you don’t keep using an old configuration from another account by mistake.
The first time you connect, Android may ask you to approve a VPN connection. Check the app’s source before allowing it. Return to the client, select a server, and turn on the connection. Check the connection status in the app. If the connection drops when the app goes into the background, follow the client’s instructions for background operation settings; there’s no need to change every battery setting before importing.
iOS: Get the Client and Add a Configuration as Directed
On iOS, first check the client section in the dashboard for an available download option, then follow its instructions to get the recommended iOS network client. Availability depends on what the dashboard shows; don’t apply installation steps for another platform. In the client, look for subscription management, add configuration, or import from URL. Paste the subscription and save it. If the dashboard can open the import flow directly, confirm in the app that the configuration was added successfully.
After refreshing, select the configuration and server. The first time you connect, follow the system prompt to approve VPN configuration permissions. Once approved, return to the app and check whether you still need to turn on the connection manually. Don’t assume you’re connected just because the configuration name appears in Settings; verify that websites load in the next step. If the option names differ from those in this guide, follow the dashboard’s instructions for your client version.
Connect to a Server and Check That It Works
In the client, confirm that the selected configuration comes from your active subscription, choose a server that suits your needs, and turn on the connection. If the client offers rule mode, start with its default settings so requests that need international access are routed according to the configured rules. Don’t run multiple network clients of the same type at once; their system proxy or VPN settings may conflict, leaving the app showing “connected” even though websites won’t load properly.
First, visit a website that normally works to confirm your basic internet connection is available. Then try the international website or AI tool you actually need. Once its homepage loads, try a regular action, such as loading content or sending a text request, so a cached page doesn’t give you a false impression. A network connection only addresses the access route; you still need to meet the target platform’s account eligibility, regional rules, and service availability requirements.
You can then open this site’s IP check page to see the exit IP used by your browser’s request. Interpret the result based on your client mode: in rule mode, different websites may use different routes, so a local exit shown on the check page doesn’t prove that all international requests bypass the server. For a closer check, first read the Help Center’s guide to routing and exit IPs. Don’t change your system DNS just to get a particular result.
If the server list is visible but websites won’t load, check these items in order: whether your dashboard subscription is active, the configuration has been refreshed, the right configuration is selected, the connection is on, and system permissions are in place. Then try another server. Change one thing at a time to identify whether the issue is with the subscription, server, or device settings. Repeatedly deleting and reinstalling the client usually won’t reveal anything new.
Initial setup is complete when your usual websites and the target service both work as expected. You can refresh your subscription in the client whenever needed. To set up another device, sign in to the same dashboard, get the subscription, and import it; there’s no limit on simultaneous devices. If you run into connection issues, continue troubleshooting in the Help Center. When submitting a support ticket, include your operating system, the client’s error message, the selected region, and the steps you’ve tried. Hide your subscription URL and account details in screenshots.